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Privacy & Cookies Policy

Silvermere is committed to protecting your personal information. This page aims to help you to understand what information we might collect about you and how we use it.

Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’). This website (www.silvermere-golf.co.uk) uses session based cookies to store your shopping basket information to enable online purchasing and persistent cookies to store your unique shopping session identifier on your computer. Your shopping basket information is not stored on your computer but on the webserver hosting this website, only a unique ID is stored on your computer which allows us to retrieve the correct information from the database.

This website (www.silvermere-golf.co.uk) may from time to time use persistent cookies (the small text files stored on your computer) to record your preferences or activity between visits. These cookies do not store personal information about you or your computer and you can clear them at any point by deleting your browser history – for more information about cookies you can visit: http://www.aboutcookies.org/ Silvermere do not share cookies or any of your data with any other company outside of our parent company, Dwellcourt Ltd.

What to do if you don’t want cookies to be set

If you find the idea of this website storing information on your computer or mobile device a little intrusive, even though it is generally quite harmless, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions on this website. For information on how to control cookies being stored on your computer see: http://www.aboutcookies.org/Default.aspx?page=1

I agreed for this site to store cookies but have changed my mind

If you previously agreed to allow www.silvermere-golf.co.uk to store cookies on your computer but have subsequently changed your mind then you can delete the cookie set by this choice – see http://www.aboutcookies.org/Default.aspx?page=1 to learn how to control and remove cookies stored on your computer.

What do you do with the information you gather

The majority of information stored is captured when an online visitor fills out an order or enquiry form – this information is stored in an encrypted format on the webserver and also emailed to Silvermere (sensitive purchasing data is not included in the email) – this information is only used in response to an online order or enquiry submitted. Customers ordering or enquiring online are NOT automatically added to a marketing database and will not be sent unsolicited email marketing without first being asked if they would like to opt in to receive marketing material. Customers signing up to newsletters and other email alerts will always have the option to unsubscribe at any point via a link at the bottom of every email they receive.

This site does make use of Google Analytics for online visitor tracking – you can read more about cookie privacy and Google Analytics at: http://www.cookielaw.org/google-analytics-eu-cookie-law.aspx

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If you have any other questions relating to your online privacy with Silvermere please contact customerservice@silvermere-golf.co.uk or call 01932 584300.

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